Rental Testimonials

Miramar Apartments, GEELONG

“From our initial meeting with Gina from Prime Real Estate, we were made to feel as if we were top priority in our search for unparalleled service regarding the rental of our apartment.

We were unfamiliar with the rental market being first time landlords and Gina took the time to explain the rental process of our apartment in a manner which was clear and very easy to understand.

Upon meeting other members of the PRE team in Orest and Amber, we felt extremely comfortable and confident that we had met with the most personable and professional real estate agent team that had our best interests at heart.

Gina and the team provided a customer service platform that was second to none as they actively listened, offered expert advice, were creative in their thinking and were able to effectively communicate with us throughout the entire rental process with a sense of calmness, trust and assurance.

Prime by name means to be ‘of first importance’ and the ‘main centre of attention’ and Prime by nature is exactly the type of first class service that Gina, Orest and Amber abide by and offer their clientele in the property industry.

Thank you so much for your guidance, patience and assistance…”

Warm Regards

Donna & Paul


Hi Gina,

Thanks again.

I can say Prime Real Estate is always professional and hard working when it comes down to looking after my properties.

I’m a very busy person and having Prime Real Estate looking after my rentals takes the worry and stress out of managing my properties.

1/6 Collins St, GEELONG WEST

Prime Real Estate go out of their way to make it just work and make it simple for me.

This includes making sure the rent is paid on time and the premises are maintained to the highest of standards during the tenancy and when it is time for the tenants to vacate.

It all comes down to Prime Real Estate knowing the real estate market, market conditions and more importantly people.

It can be tricky knowing what to do, but I can trust and have confidence in Prime Real Estate to do the right thing for me.

Thanks again.

Regards

Max


57 Preston St, GEELONG WEST

The Meaning of Professional, Personal and Friendly Service

We’ve worked with Prime Real Estate for over 7 years now. They were the agents when we purchased the property in Geelong West and we decided to stay with them as we rented the property out as an investment and finally, when we recently sold the property.

Gina, Orest and the team at Prime exemplifies the meaning of professional, personal and friendly service.

Gina took the time to understand what we wanted as investors and as vendors. We were kept informed and were consulted with throughout the process and are thrilled with our sales result.

I happily recommended Gina and the Prime RE team to friends and family in the Geelong property market.

Mr & Mrs Le


17 Rushden Cl, BELL POST HILL

Property Angel!!!!

We didn’t think it was going to be easy…but we were wrong.

As soon as i spoke to Gina on the phone (from Sydney)  i told my husband, ” I have found our property angel”.

From our first conversation Gina made me feel at ease.

Gina went above and beyond to meet our every need – her knowledge and her confidence in buying and managing our property is nothing short of amazing.

Gina, Orest and the staff and Prime have been excellent.

We have trusted Gina through this whole process – she is warm, honest and straight forward. I wouldn’t trust anyone else.

Happy Happy Happy…..

Can’t wait for our next project with Prime.

Romina & Sunny


77 Normanby St, EAST GEELONG

After a rental disaster, we thankfully enlisted the services of Prime Real Estate.

For the past 4 years Gina and her very capable team have managed our property with such care and professionalism.  Their selection process has been second to none and we have continued to have wonderful tenants in rental property.  Although we live interstate we have never had any concerns that our home would not be well cared for.

We have had the luxury of setting and forgetting!

Thanks again Gina and Orest!

Lindsay and Amber


39 Heather St, HAMLYN HEIGHTS

Dear Gina,

Peter and I can’t thank you enough for your professionalism and expertise in selling our property.

You made the process very easy, from advice prior to listing, keeping us informed during the sale campaign, right through to auction day. The result was outstanding and reflects the work you put in.

Peter and I have now experienced all of the services offered by you at Prime Real Estate. We purchased our property through you, rented out our original family home with Prime managing the property and have now sold that family home. It is a testament to the level of service you provide that we turned to you for each of these services.

Thank you again for all of your help and advice. Rest assured, we will highly recommend your services to family and friends.

Kind Regards,

Jodie


28 Frank St, NEWTOWN

I originally met Gina when I purchased a Newtown property from her some 8 years ago. Whilst I was the purchaser and not the seller, the experience was extremely helpful to me, including ongoing advice. There was never a phone message or email not returned promptly.

Due to this, I then asked Prime to manage the property, which has now been 8 years. Their vetting of incoming tenants is amazingly thorough, and efficient, which has created longevity with tenants. At times when tenants have vacated, the amount of documentation and photographs are so well detailed. Inspections are thorough , tenant advice on maintenance is dealt with urgently , some with or without quotes, of which I am always given an option. Every invoice for work is always presented to me for sign off. Impressive.

My second property in Newtown, has also been managed by Prime for over 6 years. The service on going on both is amazing.

Other experiences with agents I have for Melbourne properties are average. Failure to report maintenance issues, but even if advised, failure to report outcomes or invoice values. I only see values on end of month statements, without any detail .

Over the years Gina has given me great advice re the market and also with real estate law.

Overall the Prime team headed up by Gina and Orest is the most professional I have ever dealt with along with their friendly nature, and I highly recommended Prime over and above others in Geelong.

Regards

Paul


15 McMahon Ave, ARMSTRONG CREEK

Dear Gina & Orest,

We would like to take this opportunity to thank you so much for your assistance & personal touch by looking after our Investment property initially through your Property Management department & finally the recent sale of the property.

After my initial contact with Prime Real Estate, I felt confident that I had found a company which could be trusted. A family business which actually cared about their clients & I felt an instant rapport had been established from day one. Our overall experience with Prime Real Estate has been first rate. We can’t thank you enough for all your help & assistance. Nothing was ever too much trouble for you & you treated us as though we were part of your extended family.

We would not hesitate engaging Prime Real Estate again in the future & would highly recommend your company to anybody who is looking for either a Property Manager or Sales Agent.

We wish you & your staff all the very best for the future,
Julie and Adrian


3/5 Lawrence St, LEOPOLD

Need a Real Estate Agent? But not just ANY Real Estate Agent? Contact PRIME REAL ESTATE!

I bought my first property through Prime RE some years ago. The team at Prime RE also then managed my property, and ultimately recently sold my property for me as well.

Gina and her team are competitive, ultimately professional, highly knowledgeable, super friendly and expert communicators in all aspects.

The buying, leasing and selling processes could not have been made any easier due to the knowledge, dedication and commitment to clients that Prime RE have.

No question goes unanswered, nor any request too difficult.

When time to sell, my unit sold in only 4 days and for an excellent price.

I would not hesitate in recommending Gina and her team for ANY aspect of your real estate needs, they have proved themselves to me (and obviously many others) time and time again.

I look forward to being able to use Prime RE in the future.

To Gina, Orest, Olga and the Team – Thankyou and all the very best.

Cara


97 Laura Ave, BELMONT

97 Laura Ave, BELMONT

My wife and I rented a property through Prime Real Estate in 2011 and so when it came time to place our own investment in the hands of a property manager we had no hesitations in trusting the Prime RE team.

We now have several properties managed by Gina, Orest, Jennifer and the team and we could not be happier with their professionalism and the level of service that they provide. I would advise anyone with an investment property in the Geelong area to go see the Prime RE team as they will exceed your expectations and make the process of being a landlord so very easy.

Thank you to you all, for your hard work!!

Troy

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7

104 Reynolds Rd, BELMONT

Thank you, particularly to Gina for selling our rental property.

Your hard work and effort has made our first experience as an owner and landlord a positive one.

Gina has walked us through the process of selling the property ensuring each step has been easy and uncomplicated. Our trust in her has been verified as there have been no surprises and she has been true to her word in all aspects of her endeavours.

We will not hesitate to use your services in the future. Thank you again.

Kind Regards,

Madeleine and Simon

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Dear Gina,Having already purchased my investment property through your agency four years ago and having had your agency manage the rental of that property since then, I already knew how lovely and friendly you and your associates were and how easy you are to deal with….Thank you also to the rest of your team Gina. Orest has been so friendly and helpful and of course I will have ongoing contact in the management of my investment unit.You were all so lovely to deal with and I will certainly recommend your agency to anybody I know who wishes to sell or purchase real estate and also for property management.Thank you most sincerely.

Marg