Dear Gina, Thank you for your professionalism and outstanding service. Your attention to detail, regular communication and integrity kept us up to date and lead to the speedy sale of our home in East Geelong. We truly believe that the clarity of service and empathy you personally provided was 'over and above' our expectations. Marg and I would happily recommend your agency to family and friends.
Diana and I would like to take this opportunity to thank you personally and the team at Prime Real Estate for the endless dedication, patience, integrity and genuine sincerity in selling our Highton property. We are not only grateful for the tireless work but we appreciate the relationship that has developed between us. During the sale of our property we were grateful for the communication through your continual updates, not only on how the market was trending, but how this affected our sale, and importantly, how our property was perceived by the market through your seamless open house inspections. Since the day that we both met you, we knew that we made the right decision in nominating Prime Real Estate to sell our property. It was evident through the professionalism, positive nature and genuine interest in selling our house that Prime Real Estate had great market presence and experience in selling properties. Best wishes to the team at Prime Real Estate.
Dear Gina, Just a quick note to thank you most sincerely for your fantastic service when I recently sold my property in South Geelong. Your personal service and professionalism are outstanding attributes and were really appreciated. You are truly a credit to the real estate industry and I'm certain you will continue to enjoy the great success you have already experienced. I gues the greatest compliment I can pay you is the fact that I had no hesitation in choosing you to be my agent - even though I worked for a rival real estate agency for over eleven years! Having already purchased my investment property through your agency...I already knew how lovely and friendly you and your associates were and how easy you are to deal with. It had been such a positive experience, I had no hesitation in engaging you to be my agent... You were all lovely to deal with and I will certainly recommend your agency to anybody I know who wishes to sell or purchase real estate and also for property management. Thank you most sincerely.
From our initial meeting with Gina from Prime Real Estate, we were made to feel as if we were top priority in our search for unparalleled service regarding the rental of our apartment. We were unfamiliar with the rental market being first time landlords and Gina took the time to explain the rental process of our apartment in a manner which was clear and very easy to understand. Upon meeting other members of the PRE team in Orest and Amber, we felt extremely comfortable and confident that we had met with the most personable and professional real estate agent team that had our best interests at heart. Gina and the team provided a customer service platform that was second to none as they actively listened, offered expert advice, were creative in their thinking and were able to effectively communicate with us throughout the entire rental process with a sense of calmness, trust and assurance. Prime by name means to be ‘of first importance’ and the ‘main centre of attention’ and Prime by nature is exactly the type of first class service that Gina, Orest and Amber abide by and offer their clientele in the property industry. Thank you so much for your guidance, patience and assistance…
Property Angel!!!! We didn't think it was going to be easy...but we were wrong. As soon as i spoke to Gina on the phone (from Sydney) i told my husband, " I have found our property angel". From our first conversation Gina made me feel at ease. Gina went above and beyond to meet our every need - her knowledge and her confidence in buying and managing our property is nothing short of amazing. Gina, Orest and the staff and Prime have been excellent. We have trusted Gina through this whole process - she is warm, honest and straight forward. I wouldn't trust anyone else. Happy Happy Happy..... Can't wait for our next project with Prime. Romina & Sunny
After a rental disaster, we thankfully enlisted the services of Prime Real Estate. For the past 4 years Gina and her very capable team have managed our property with such care and professionalism. Their selection process has been second to none and we have continued to have wonderful tenants in rental property. Although we live interstate we have never had any concerns that our home would not be well cared for. We have had the luxury of setting and forgetting! Thanks again Gina and Orest! Lindsay and Amber
Dear Gina & Orest, Thank you very much for your attentive nature and incredible helpfulness throughout the process of buying our home. Many thanks, Lauren, Dave & Paige
I originally met Gina when I purchased a Newtown property from her some 8 years ago. Whilst I was the purchaser and not the seller, the experience was extremely helpful to me, including ongoing advice. There was never a phone message or email not returned promptly. Due to this, I then asked Prime to manage the property, which has now been 8 years. Their vetting of incoming tenants is amazingly thorough, and efficient, which has created longevity with tenants. At times when tenants have vacated, the amount of documentation and photographs are so well detailed. Inspections are thorough , tenant advice on maintenance is dealt with urgently , some with or without quotes, of which I am always given an option. Every invoice for work is always presented to me for sign off. Impressive. My second property in Newtown, has also been managed by Prime for over 6 years. The service on going on both is amazing. Other experiences with agents I have for Melbourne properties are average. Failure to report maintenance issues, but even if advised, failure to report outcomes or invoice values. I only see values on end of month statements, without any detail . Over the years Gina has given me great advice re the market and also with real estate law. Overall the Prime team headed up by Gina and Orest is the most professional I have ever dealt with along with their friendly nature, and I highly recommended Prime over and above others in Geelong. Regards Paul
Dear Gina & Orest, We would like to take this opportunity to thank you so much for your assistance & personal touch by looking after our Investment property initially through your Property Management department & finally the recent sale of the property. After my initial contact with Prime Real Estate, I felt confident that I had found a company which could be trusted. A family business which actually cared about their clients & I felt an instant rapport had been established from day one. Our overall experience with Prime Real Estate has been first rate. We can’t thank you enough for all your help & assistance. Nothing was ever too much trouble for you & you treated us as though we were part of your extended family. We would not hesitate engaging Prime Real Estate again in the future & would highly recommend your company to anybody who is looking for either a Property Manager or Sales Agent. We wish you & your staff all the very best for the future. Julie and Adrian
My wife and I rented a property through Prime Real Estate in 2011 and so when it came time to place our own investment in the hands of a property manager we had no hesitations in trusting the Prime RE team. We now have several properties managed by Gina, Orest and the team and we could not be happier with their professionalism and the level of service that they provide. I would advise anyone with an investment property in the Geelong area to go see the Prime RE team as they will exceed your expectations and make the process of being a landlord so very easy. Thank you to you all, for your hard work!!