Sales Testimonials

From our initial meeting with Gina from Prime Real Estate, we were made to feel as if we were top priority in our search for unparalleled service regarding the rental of our apartment. We were unfamiliar with the rental market being first time landlords and Gina took the time to explain the rental process of our apartment in a manner which was clear and very easy to understand. Upon meeting other members of the PRE team in Orest and Amber, we felt extremely comfortable and confident that we had met with the most personable and professional real estate agent team that had our best interests at heart. Gina and the team provided a customer service platform that was second to none as they actively listened, offered expert advice, were creative in their thinking and were able to effectively communicate with us throughout the entire rental process with a sense of calmness, trust and assurance. Prime by name means to be ‘of first importance’ and the ‘main centre of attention’ and Prime by nature is exactly the type of first class service that Gina, Orest and Amber abide by and offer their clientele in the property industry. Thank you so much for your guidance, patience and assistance…

— Donna and Paul

We've worked with Prime Real Estate for over 7 years now. They were the agents when we purchased the property in Geelong West and we decided to stay with them as we rented the property out as an investment and finally, when we recently sold the property. Gina, Orest and the team at Prime exemplifies the meaning of professional, personal and friendly service. Gina took the time to understand what we wanted as investors and as vendors. We were kept informed and were consulted with throughout the process and are thrilled with our sales result. I happily recommended Gina and the Prime RE team to friends and family in the Geelong property market.

— Mr & Mrs Le

Property Angel!!!! We didn't think it was going to be easy...but we were wrong. As soon as i spoke to Gina on the phone (from Sydney)  i told my husband, " I have found our property angel". From our first conversation Gina made me feel at ease. Gina went above and beyond to meet our every need - her knowledge and her confidence in buying and managing our property is nothing short of amazing. Gina, Orest and the staff and Prime have been excellent. We have trusted Gina through this whole process - she is warm, honest and straight forward. I wouldn't trust anyone else. Happy Happy Happy..... Can't wait for our next project with Prime. Romina & Sunny

— Romina & Sunny

After a rental disaster, we thankfully enlisted the services of Prime Real Estate. For the past 4 years Gina and her very capable team have managed our property with such care and professionalism.  Their selection process has been second to none and we have continued to have wonderful tenants in rental property.  Although we live interstate we have never had any concerns that our home would not be well cared for. We have had the luxury of setting and forgetting! Thanks again Gina and Orest! Lindsay and Amber

— Lindsay & Amber

Dear Gina & Orest, Thank you very much for your attentive nature and incredible helpfulness throughout the process of buying our home. Many thanks, Lauren, Dave & Paige

— Lauren, Dave & Paige

I originally met Gina when I purchased a Newtown property from her some 8 years ago. Whilst I was the purchaser and not the seller, the experience was extremely helpful to me, including ongoing advice. There was never a phone message or email not returned promptly. Due to this, I then asked Prime to manage the property, which has now been 8 years. Their vetting of incoming tenants is amazingly thorough, and efficient, which has created longevity with tenants. At times when tenants have vacated, the amount of documentation and photographs are so well detailed. Inspections are thorough , tenant advice on maintenance is dealt with urgently , some with or without quotes, of which I am always given an option. Every invoice for work is always presented to me for sign off. Impressive. My second property in Newtown, has also been managed by Prime for over 6 years.  The service on going on both is amazing. Other experiences with agents I have for Melbourne properties are average. Failure to report maintenance issues, but even if advised, failure to report outcomes or invoice values. I only see values on end of month statements, without any detail . Over the years Gina has given me great advice re the market and also with real estate law. Overall the Prime team headed up by Gina and Orest is the most professional I have ever dealt with along with their friendly nature, and I highly recommended Prime over and above others in Geelong. Regards Paul

— Paul

Dear Gina & Orest, We would like to take this opportunity to thank you so much for your assistance & personal touch by looking after our Investment property initially through your Property Management department & finally the recent sale of the property. After my initial contact with Prime Real Estate, I felt confident that I had found a company which could be trusted. A family business which actually cared about their clients & I felt an instant rapport had been established from day one. Our overall experience with Prime Real Estate has been first rate. We can’t thank you enough for all your help & assistance. Nothing was ever too much trouble for you & you treated us as though we were part of your extended family. We would not hesitate engaging Prime Real Estate again in the future & would highly recommend your company to anybody who is looking for either a Property Manager or Sales Agent. We wish you & your staff all the very best for the future. Julie and Adrian

— Julie & Adrian

My wife and I rented a property through Prime Real Estate in 2011 and so when it came time to place our own investment in the hands of a property manager we had no hesitations in trusting the Prime RE team. We now have several properties managed by Gina, Orest and the team and we could not be happier with their professionalism and the level of service that they provide. I would advise anyone with an investment property in the Geelong area to go see the Prime RE team as they will exceed your expectations and make the process of being a landlord so very easy. Thank you to you all, for your hard work!!

— Troy

Dear Gina and Orest, We would like to take this opportunity to express our appreciation for your courteous and professional yet down to earth service which resulted in the sale of our property in Leopold. We especially appreciated your infectious enthusiasm, attention to detail and excellent communication during the entire process. You were absolutely tireless in your efforts. It is quite easy to see that you take pride in delivering exceptional customer service, and for that we thank you and your team sincerely. We found the entire process a very positive experience. We wish you all the very best in the future and be rest assured that we will offer great feedback to family/friends and acquaintances and hope that they too will choose Prime Real Estate for their buying/selling needs.

— Rick and Marie

Having already purchased my investment property through your agency four years ago and having had your agency manage the rental of that property since then, I already knew how lovely and friendly you and your associates were and how easy you are to deal with.... Thank you also to the rest of your team Gina. Orest and Suzi have been so friendly and helpful and of course I will have ongoing contact with Suzi in the management of my investment unit. You were all so lovely to deal with and I will certainly recommend your agency to anybody I know who wishes to sell or purchase real estate and also for property management. Thank you most sincerely.

— Marg

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