Tenant Resources

Tenant Resources

Download and complete one of the attached forms and either fax, email or drop the form in to our office.


Applying for a rental property

When you have found property that meets your needs, you will need to complete and submit a Tenancy Application Form.

You must provide:

  • Current and previous addresses
  • Current and previous rental histories
  • Current and previous employment histories
  • References
  • Next of kin details
  • 100 Points of Identification which includes compulsory proof of income and photo identification



What is a Bond?

The bond is held to cover any potential future damage to the property (if shown to be the tenant’s fault) or for other discrepancies at the end of the tenancy.

All bonds are lodged with the Residential Tenancies Bond Authority (RTBA).

How much is the Bond?

This is calculated by multiplying one week’s rent by 52 weeks, then dividing by 365 days, then multiplying by 12. This is equivalent to one calendar month’s rent. In some cases an additional amount may be requested.

Paying the Bond

The bond amount is to be paid with a separate bank cheque or money order made out to the RTBA.

Bond Receipt

A receipt for the bond will be sent to the rented property street address as shown on the bond lodgement form from the RTBA.

Bond Refund

The bond will be refunded after the property is fully vacated, all keys have been returned to our office and a final inspection has been carried out – less any deductions that may be agreed or directed by the tribunal.

Landlord claims on the Bond

A landlord may be able to claim some or all of the bond:

  • If there is damage done by the tenant which is beyond fair wear and tear
  • If personal items are left behind
  • If the house is left dirty
  • If rent is left unpaid at the end of the tenancy
  • If you fail to comply with any other obligation and the landlord suffers loss as a result of this

Note – If the claim by the landlord is greater than the bond, the tenant may be ordered to pay an additional amount.


Services & Utilities

It is the Tenants responsibility to arrange for the connections and disconnection of all services to thier home.

Once approved, tenants will receive a leaflet regarding a company called ‘Direct Connect’. This is an easy way to have all your services connected at the same time.

Direct Connect 1300 644 715 directconnect.com.au

Prime Real Estate carries no responsibility with your connections and cannot be held accountable for connections not being available or ready at your property.


Paying Rent

The rent is due on the date prior to the lease starting and must be paid fortnightly in advance.

A tenant may choose to pay monthly in advance.

If a tenant would like to pay their rent on alternative intervals, this must be approved by Prime Real Estate and the Landlord prior to the commencement of the lease.

We request that rent is paid directly into an account advised by us at the time of signing the Tenancy Agreement.

This can be done over the Internet or by attending the local branch of a bank.


Prime Result.

Our flexible and effective marketing strategies will assist you in achieving this result. Whether your potential buyer or tenant is local, national or international, you can be assured that we will adopt the right approach to achieving the best result possible.

We are constantly learning. As a member of the Real Estate Institute of Victoria (REIV), we continually keep ourselves in tune with the trends in our region; we ensure we know your market. This, combined with the best people and customer service, leads to Prime results.


Periodic Inspections

Initial Inspection

The Property Manager will complete an inspection and full condition report at the commencement of the lease which is also accompanied by photos of the property. Tenants are given the opportunity to check this report, make any additions and return it to Prime Real Estate within 3 business days.

This report is the reference for the condition of the property at the final inspection which is carried out by the Property Manager.

Periodic Routine Inspections

We are required to conduct regular Routine Inspections and submit a report to the Landlord, as managing agents of the property.

A Routine Inspections is conducted 3 months into the tenancy and every 6 months thereafter. Tenants are sent a letter advising when this inspection will be conducted.

Should the tenant not be home at the time of the inspection we can use our office keys to access the property and leave a business card confirming that we have completed the inspection.

Final Inspection

A Final inspection will be conducted upon the tenant vacating the property.

Initial Inspection

The final inspection report is closely checked with the condition report which was completed during the Initial Inspection. This ensures that there has been no damage to the property (beyond normal wear and tear) and that no fixtures have been removed.